example.com
Hi Robert! Just a friendly reminder that your invoice for $129.90 is due on Dec 10.
You can pay online by card or bank transfer using the link below. If you have already paid, please ignore this message.
Pay invoice
WhatsApp message template to confirm an online payment or bank transfer was received, with the amount and reference, so no receipt is needed.
Payment received, Robert! We confirmed your payment of $129.90 for your November invoice. There is no need to send a receipt. Thanks for keeping everything up to date!
Edit in the builderReplace the fields in braces with each customer's details. In the text above they show an example.
{{first_name}}example: Robert{{amount}}example: $129.90{{reference}}example: November invoiceConfirm as soon as the payment clears. Saying no receipt is needed avoids an exchange of screenshots with support.
To send this message to someone who has not messaged you in the last 24 hours, it has to be registered as a template and approved by Meta on the official WhatsApp Business API.

After-hours replies and messages sent by trigger.

Your whole team answering on the same official API number.

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Guide: connect your number to the official API