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All WhatsApp message templatesPayment reminder · Services

Overdue invoice reminder message template

WhatsApp message template for an overdue invoice: shares the updated amount, sends a fresh payment link and invites the customer to work out a plan.

Message text

Hi Robert. We have not received payment for your invoice of $129.90, which was due on Dec 10. You can find an updated payment link below. If you need a different date or a payment plan, just reply to this message and we will sort it out together.

Edit in the builder

Fields to personalize

Replace the fields in braces with each customer's details. In the text above they show an example.

  • {{first_name}}example: Robert
  • {{amount}}example: $129.90
  • {{due_date}}example: Dec 10

Tips to use it well

Offer a way out before asking for money: a new payment link and a payment plan in the same place. Never expose the debt or send it outside business hours.

To send this message to someone who has not messaged you in the last 24 hours, it has to be registered as a template and approved by Meta on the official WhatsApp Business API.

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