Success story — How we helped Synknet cut support tickets by 60%Read more
AI Agent built for internet providers
Cut churn, automate support and serve 24/7 on WhatsApp — integrated with SGP, IXC, Hubsoft, MK Solution and Leaf.
+50 Brazilian providers
Official Meta API
Bulk billing dispatch
✅ System synced
🔧 Ticket opened on its own
Integrations
Integrated with the systems your provider already uses
Can't find your system?
The daily reality of running an ISP
3 bottlenecks that cost you dearly at your provider every month
Out-of-control delinquency
Manual billing gets lost in the daily grind. A late PIX becomes a missed invoice, and your team wastes hours recovering what could be automatic.
→ Solved with automatic PIX billing on WhatsApp
Overwhelmed support
A customer reports an outage. The agent opens a ticket, checks the system, inspects the OLT, replies... and the next customer has already been waiting 20 minutes.
→ Solved with automatic service ticket opening
Support costs spiraling
Every new customer means more tickets. You hire, you train... and the team won't scale. Support becomes the bottleneck of your growth.
→ Solved with an AI Agent that scales without hiring
The Talqui solution
An AI Agent that talks like your best support rep — because it learned from them
Billing
Payment Reminder
BILLING
Payment Reminder
We know (and so do you) that customers won't pay unless it's easy. That's why we have the best billing model on the market. We send the PIX code, the invoice and the payment link in separate buttons — paying has never been so easy.
SUPPORT
Support AI
Talqui's Artificial Intelligence learns your support team's behavior and starts delivering support in a human-like way to your customers, so they don't notice they're being served by a bot 24 hours a day.
NOTIFICATIONS
Bulk notifications
Issues happen, and to keep your support team from getting overwhelmed, we proactively warn customers about mass outages and signal loss in specific regions, so they don't all reach out at the same time.
INTEGRATIONS
Native integration with your system
Securely connect to your ERP (SGP, IXC Soft, Hubsoft, MK Solution and Leaf) in just a few clicks. That's it: our automation starts identifying customers, sending invoices, opening tickets and much more — all directly in your ERP.
CONVENIENCE
Without leaving a single screen
Your support team can resolve customer requests without leaving the Talqui panel — with an app in the sidebar, your team can identify the customer, resend invoices, view open tickets and much more.
Support
Support that opens tickets on its own — and closes them too.
Notifies customers of network outages (Zabbix integration)
Checks installation availability by ZIP code
Opens, updates and closes service tickets automatically
24/7specialized supportholidays, late nights, weekends
SynkNet cut 40% of human support in 90 days.
Talqui learned our operation better than many new agents who came through here. We cut our support WhatsApp numbers from 4 to 1.
−40%human interactions in 90 days
+40%response speed on first contact
<24hreduction in availability check time
Head-to-head comparison
Why Talqui beats the common chatbot and manual support
Talqui
Common platform
Manual system
Official WhatsApp API (no risk of being banned)
⚠️ sometimes
Automated PIX billing
AI Agent that learns your operation
fixed scripts
Native integration with SGP, IXC, Hubsoft, MK
⚠️ partial
Predictable rollout in 30 days
no deadline
Notifies mass outages by location
✨ Exclusive
Real named case study published
logos only
Your number's security
Your WhatsApp protected by Meta's Official API.
We use exclusively the Official WhatsApp Business API — no unofficial apps, no risk of being banned. Every dispatch follows opt-in, an approved template and Meta's 24h window.
🤝
Meta Business Partner
Official Partner
✅
LGPD Compliant
Data in a BR datacenter
🔒
SSL · ISO 27001
End-to-end encryption
🛡️
Your WhatsApp number
Verified by Meta · green badge
Templates approved by Meta before bulk sending
Billing dispatch allowed (compliant with opt-in)
Multiple agents on the same number, no extra SIM
Customer history preserved and exportable
Talqui alerts you before any move outside policy
Predictable rollout
From zero to automated support in 30 days
No endless project. Talqui scales in 4 short stages with clear deliverables every week.
ONBOARDING
Tailored setup.
Our team understands your operation, connects your system (SGP, IXC, Hubsoft...) and activates Meta's Official API.
RequirementsOfficial API activatedDeliverable: environment live
WEEK 1
The Agent learns.
The AI Agent watches your team work and maps your customers' most common intents.