Success story — How we helped Synknet cut support tickets by 60%Read more
Meta Business Partners

AI Agent built for internet providers

Cut churn, automate support and serve 24/7 on WhatsApp — integrated with SGP, IXC, Hubsoft, MK Solution and Leaf.

  • +50 Brazilian providers
  • Official Meta API
  • Bulk billing dispatch
✅ System synced
🔧 Ticket opened on its own
Integrations

Integrated with the systems your provider already uses

Can't find your system?

SGP TSMX
IXC Soft
Hubsoft
Leaf
MK Solution
MK Auth
SGP TSMX
IXC Soft
Hubsoft
Leaf
MK Solution
MK Auth
SGP TSMX
IXC Soft
Hubsoft
Leaf
MK Solution
MK Auth
SGP TSMX
IXC Soft
Hubsoft
Leaf
MK Solution
MK Auth
SGP TSMX
IXC Soft
Hubsoft
Leaf
MK Solution
MK Auth
SGP TSMX
IXC Soft
Hubsoft
Leaf
MK Solution
MK Auth
MK Auth
MK Solution
Leaf
Hubsoft
IXC Soft
SGP TSMX
MK Auth
MK Solution
Leaf
Hubsoft
IXC Soft
SGP TSMX
MK Auth
MK Solution
Leaf
Hubsoft
IXC Soft
SGP TSMX
MK Auth
MK Solution
Leaf
Hubsoft
IXC Soft
SGP TSMX
MK Auth
MK Solution
Leaf
Hubsoft
IXC Soft
SGP TSMX
MK Auth
MK Solution
Leaf
Hubsoft
IXC Soft
SGP TSMX
The daily reality of running an ISP

3 bottlenecks that cost you dearly
at your provider every month

Out-of-control delinquency

Manual billing gets lost in the daily grind. A late PIX becomes a missed invoice, and your team wastes hours recovering what could be automatic.

Solved with automatic PIX billing on WhatsApp

Overwhelmed support

A customer reports an outage. The agent opens a ticket, checks the system, inspects the OLT, replies... and the next customer has already been waiting 20 minutes.

Solved with automatic service ticket opening

Support costs spiraling

Every new customer means more tickets. You hire, you train... and the team won't scale. Support becomes the bottleneck of your growth.

Solved with an AI Agent that scales without hiring
The Talqui solution

An AI Agent that talks like your best support rep — because it learned from them

Billing

Payment Reminder

BILLING

Payment Reminder

We know (and so do you) that customers won't pay unless it's easy. That's why we have the best billing model on the market. We send the PIX code, the invoice and the payment link in separate buttons — paying has never been so easy.

SUPPORT

Support AI

Talqui's Artificial Intelligence learns your support team's behavior and starts delivering support in a human-like way to your customers, so they don't notice they're being served by a bot 24 hours a day.

NOTIFICATIONS

Bulk notifications

Issues happen, and to keep your support team from getting overwhelmed, we proactively warn customers about mass outages and signal loss in specific regions, so they don't all reach out at the same time.

INTEGRATIONS

Native integration with your system

Securely connect to your ERP (SGP, IXC Soft, Hubsoft, MK Solution and Leaf) in just a few clicks. That's it: our automation starts identifying customers, sending invoices, opening tickets and much more — all directly in your ERP.

CONVENIENCE

Without leaving a single screen

Your support team can resolve customer requests without leaving the Talqui panel — with an app in the sidebar, your team can identify the customer, resend invoices, view open tickets and much more.

Support

Support that opens tickets
on its own — and closes them too.

  • Notifies customers of network outages (Zabbix integration)
  • Checks installation availability by ZIP code
  • Opens, updates and closes service tickets automatically
  • Keeps context across conversations
Detected

Outage · OLT Centro-3 (142 customers)

Sent

142 proactive messages sent

Opened

Ticket #38421 opened automatically

0 tickets

0 tickets opened by the customer

Artificial Intelligence

An AI Agent that learns
from your real support

  • Trains on your real support conversations
  • Never makes up an answer
  • Serves 24/7 with no overtime
  • Scales in 3 phases: learns (30d) · suggests (60d) · responds (90d)
live
TALQUI DASHBOARD · AGENT CONFIDENCE

Progress by category

Billing and PIX92%
Technical support72%
Availability and new plans58%
+847 conversations analyzed in the last 7 days
+70active providers in Brazilfrom every region
40%reduction in human staffSynkNet case · 90 days
24/7specialized supportholidays, late nights, weekends

SynkNet cut 40% of
human support in 90 days.

Talqui learned our operation better than many new agents who came through here. We cut our support WhatsApp numbers from 4 to 1.
Marcos AlmeidaCEO, SynkNet
−40%human interactions in 90 days
+40%response speed on first contact
<24hreduction in availability check time
Head-to-head comparison

Why Talqui beats the common chatbot
and manual support

Talqui Common platformManual system
Official WhatsApp API (no risk of being banned)⚠️ sometimes
Automated PIX billing
AI Agent that learns your operationfixed scripts
Native integration with SGP, IXC, Hubsoft, MK⚠️ partial
Predictable rollout in 30 daysno deadline
Notifies mass outages by location✨ Exclusive
Real named case study publishedlogos only
Your number's security

Your WhatsApp protected
by Meta's Official API.

We use exclusively the Official WhatsApp Business API — no unofficial apps, no risk of being banned. Every dispatch follows opt-in, an approved template and Meta's 24h window.

🤝
Meta Business Partner
Official Partner
LGPD Compliant
Data in a BR datacenter
🔒
SSL · ISO 27001
End-to-end encryption
🛡️
Your WhatsApp number
Verified by Meta · green badge
  • Templates approved by Meta before bulk sending
  • Billing dispatch allowed (compliant with opt-in)
  • Multiple agents on the same number, no extra SIM
  • Customer history preserved and exportable
  • Talqui alerts you before any move outside policy
Predictable rollout

From zero to automated
support in 30 days

No endless project. Talqui scales in 4 short stages with clear deliverables every week.

ONBOARDING

Tailored setup.

Our team understands your operation, connects your system (SGP, IXC, Hubsoft...) and activates Meta's Official API.

RequirementsOfficial API activatedDeliverable: environment live
WEEK 1

The Agent learns.

The AI Agent watches your team work and maps your customers' most common intents.

Intent mapHistory ingestionDeliverable: coverage report
WEEK 2

The Agent suggests.

The Agent starts suggesting replies to your team in real time. Your team approves or edits them.

Live suggestionsHuman approvalDeliverable: 40% of suggestions approved
WEEK 3

The Agent responds.

Automatic conversations on what your team has already validated. Hands off to a human when needed.

Autonomous responseSmart handoffDeliverable: 50% automation

Easy Setup. Start using the support systems within the first 24 hours after signing up.

Plans for providers

The plan that grows
with you.

Professional

From R$ 450 for just

R$ 367/mo

20,000 credits included
  • Official WhatsApp API: unlimited numbers
  • WhatsApp Business (QR Code): up to 2 connections
  • ERP integrations: SGP, IXC, Hubsoft, MK Solution and Leaf
  • Editable flow/menu bot
  • Automatic Billing dispatch
  • Email support

Corporate

Starting at

R$ 1,549/mo

100,000 credits included
  • Everything in Intelligent, plus:
  • WhatsApp Business (QR Code): up to 20 connections
  • Editable AI Agent + custom flows
  • Custom integrations
  • Dedicated 24×7 support
  • Early access to new features

Credits are charged per message sent on the Official API. 1 credit = R$ 0.01.

Ready to decide?

Ready to see Talqui running
at your provider?

Talk to our experts right on WhatsApp. We get your provider, answer technical questions and put together a tailored plan in a matter of minutes.