Every Talqui feature in one platform
WhatsApp, Instagram, Webchat and other channels on one screen, with AI agents, chatbot, automations, help center and reports. No code and no technical team.
7-day free trial, no credit card required.
Trusted by teams everywhere
Support panel
Conversations from every channel on one screen, with AI assistance while you support, human routing rules, access levels, departments, inboxes and much more.
Artificial Intelligence Agents
If you can solve a support ticket, you can build an AI agent. No code, no technical team.
Chatbot Studio
Drag and connect blocks to build your chatbot, no code required.
Workflows
If your team already has a way of working, Talqui adapts to it. Build automations with no code.
Help Center
Articles published under your brand and domain, used by your team and your AI to answer.
Customer service reports
Follow conversation volume, response time, what the AI resolved and customer satisfaction in real time, by channel and by team.
Every conversation, from first contact to the rating
Talqui organises the whole path of each conversation, whatever the channel.
WhatsApp, Instagram, Messenger, Telegram, Mercado Livre and your website Webchat land in the same inbox, with the contact history.
The AI agent follows your team procedures and the chatbot runs menus and questions. When it is time, a person takes over.
Distribution rules send the conversation to the right team, with tags, private notes and AI helping to write.
Closing reason, satisfaction survey and a transcript for the customer. It all becomes reports by channel and by agent.
Built for day-to-day operations
Control who sees what, keep WhatsApp costs in check and connect your company system, without building anything from scratch.
Access levels
Owner, manager and agent, with teams and inboxes. If you want, each agent sees only the conversations assigned to them.
WhatsApp to Web Chat
Cut WhatsApp Business API costs by moving conversations to Web Chat, with the same quality and the same features.
Plugins and API
Connect your company's system once and use its skills in AI Studio, Chatbot Studio and Workflows.
LGPD · ISO 27001
Customer service channels, all on one screen
The channels your customers already use arrive in the same inbox, with the same team, the same AI and the same reports.
WhatsApp
Official WhatsApp API, with several numbers and several agents in the same inbox.
Instagram
Answer DMs and comments next to your WhatsApp conversations.
Messenger
Facebook Messenger in one place with WhatsApp and Instagram.
Webchat
Your website chat, in real time, on the same screen as the other channels.
Telegram
Answer Telegram conversations right in Talqui, next to the other channels.
Mercado Livre
Comments and tickets from your Mercado Livre store answered in Talqui.
Questions
Questions about Talqui features
What people usually ask before they start.
Still have a question? Write to support@talqui.com
Which channels can I serve with Talqui?
WhatsApp through the Official API, Instagram, Messenger, Telegram, Mercado Livre and your website Webchat, all in the same inbox.
Do I need to code to use the features?
No. Chatbots, AI agents and automations are built without code. The API and plugins are there for when you want to connect your company system.
Does the AI replace my team?
No. The AI agent follows your team procedures and calls a person when it is time. Your team stays in the same inbox, with the conversation history.
Can I connect my company system?
Yes. With plugins and the messaging API, you connect your system once and use its skills in AI Studio, Chatbot Studio and automations.
Can I try it before I buy?
Yes. You can try Talqui free for 7 days, no credit card.