30 days
Onboarding
In the first 30 days, you'll be guided to set up your company's service channels with Talqui — going live within the first 24 hours.
Reduce reliance on human agents by up to 60%
The best Artificial Intelligence for customer support
Much more than a customer service platform, a solution to reduce your company's reliance on human responses
Talqui
Proven results in up to 90 days
Getting started with Talqui is simple and hassle-free, and your company will already see a drop in human support volume within the first 90 days.
30 – 60 days
Learning
Within 60 days, our AI agents gather information about your business and observe how your support team works, starting to suggest replies for day-to-day conversations.
60 – 90 days
Automation
Talqui starts replying autonomously, just like your team would, using your real operation as knowledge — no made-up answers and no need to build knowledge bases.
Discover
Companies that trust Talqui
See the companies that trust Talqui and have successfully implemented Artificial Intelligence with us.
HubiiWe managed to significantly reduce operational costs, with more productive agents connected to every customer on iFood. We raised our service level and data governance with Talqui's Data Layer.
ReinventHaving a platform with 100% open APIs was a decisive factor. The partnership with Talqui optimized costs and accelerated the development of our technology.
SynkNetWith Talqui, we significantly reduced our operational costs and improved team productivity. Faster and more practical service for our customers.
Boas-vindas automáticas
Automatic welcome - The AI-powered Chatbot greets the customer.
Acompanhe e assuma
Monitor and take over - An agent takes over the conversation if needed.
Responda com agilidade
Respond quickly - Use shortcuts to send fast replies.
Finalize e registre
Wrap up and record - Close the conversation with history saved for future reference.
Features
Features that transform your customer service
Centralize conversations, automate workflows and give your team the right tools on WhatsApp.
File sharing
Share documents, images and media right in the conversation.
Audio and transcription
Receive, send and transcribe voice messages automatically.
AI Chatbot
Generative AI that replies to customers like a human agent.
Live chat
A robust interface for your team to take over conversations with full context.
Real-time metrics
Track volume, SLA and performance by agent or queue.
Faq
Frequently Asked Questions
Everything you need to know, hassle-free
Talqui is an omnichannel customer service platform that centralizes conversations from channels like WhatsApp, Instagram, and others, making it easy to handle support, automation, and the management of multiple agents in one place.