All WhatsApp message templatesThank you · Any business

Thank you and feedback request message template

WhatsApp thank you message template for the end of a support chat, asking for a quick rating with three reply buttons: great, okay or poor service.

Message text

Hi Michael! Thanks for chatting with us today. How would you rate the help you received?

Edit in the builder

Fields to personalize

Replace the fields in braces with each customer's details. In the text above they show an example.

{{first_name}}example: Michael

Tips to use it well

Ask just one thing. Quick reply buttons get far more answers than asking people to type a score.

To send this message to someone who has not messaged you in the last 24 hours, it has to be registered as a template and approved by Meta on the official WhatsApp Business API.

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Send these messages with Talqui, without risking a ban

With Talqui your messages go out through the official WhatsApp Business API: after-hours auto replies, campaigns to whole lists and your entire team answering on the same number.

7-day free trial, no credit card required.

Guide: connect your number to the official API