Hi Lauren! A reminder of your haircut and blowout appointment with Paula tomorrow at 2 PM.
If you need to change the time, let us know here ahead of time so we can offer the slot to someone else.
Confirm
Reschedule
WhatsApp appointment reminder template sent on the day itself: time, provider and what to bring, with buttons to say you are on the way or reschedule.
Hi Beatrice! Today is your appointment with Dr. Richards at 10:30 AM. Please arrive 15 minutes early and bring a photo ID and your insurance card, if you have one.
Edit in the builderReplace the fields in braces with each customer's details. In the text above they show an example.
{{first_name}}example: Beatrice{{provider_name}}example: Dr. Richards{{time}}example: 10:30 AMSend it early, a few hours before the appointment. Together with the confirmation the day before, it cuts no-shows a lot.
To send this message to someone who has not messaged you in the last 24 hours, it has to be registered as a template and approved by Meta on the official WhatsApp Business API.

After-hours replies and messages sent by trigger.

Your whole team answering on the same official API number.

AI that answers instantly, within Meta's rules.
With Talqui your messages go out through the official WhatsApp Business API: after-hours auto replies, campaigns to whole lists and your entire team answering on the same number.
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Guide: connect your number to the official API