All WhatsApp message templatesPost-purchase · Retail and e-commerce

Out for delivery message template

WhatsApp message template to say the order is out for delivery today, with the expected time and a reminder to have someone at the address.

Message text

Hi Mary! Your order #48213 is out for delivery today and will arrive by 6 PM. Please have someone at the address to receive it. If no one is home, the driver will try again on the next business day.

Edit in the builder

Fields to personalize

Replace the fields in braces with each customer's details. In the text above they show an example.

{{first_name}}example: Mary
{{order_number}}example: #48213
{{delivery_time}}example: 6 PM

Tips to use it well

Send it in the morning, when the order goes on the route. A same-day heads-up cuts missed deliveries because no one was home.

To send this message to someone who has not messaged you in the last 24 hours, it has to be registered as a template and approved by Meta on the official WhatsApp Business API.

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Send these messages with Talqui, without risking a ban

With Talqui your messages go out through the official WhatsApp Business API: after-hours auto replies, campaigns to whole lists and your entire team answering on the same number.

7-day free trial, no credit card required.

Guide: connect your number to the official API