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All WhatsApp message templatesConfirmation · Food and restaurants

Order confirmation message template

Order confirmation WhatsApp template for delivery or pickup: sums up the order, the total and the estimated delivery time, with a button to reach the store.

Message text

Order confirmed, Tyler! We are already preparing 1 large pepperoni pizza and 1 soda, for a total of $24.90. Estimated delivery time is 40 minutes. We will let you know here when your order is on its way.

Edit in the builder

Fields to personalize

Replace the fields in braces with each customer's details. In the text above they show an example.

  • {{first_name}}example: Tyler
  • {{items}}example: 1 large pepperoni pizza and 1 soda
  • {{total}}example: $24.90
  • {{delivery_time}}example: 40 minutes

Tips to use it well

Confirm right after the order comes in, with the estimated time. Customers stop asking whether their order went through and your team stays free.

To send this message to someone who has not messaged you in the last 24 hours, it has to be registered as a template and approved by Meta on the official WhatsApp Business API.

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After-hours replies and messages sent by trigger.

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Send these messages with Talqui, without risking a ban

With Talqui your messages go out through the official WhatsApp Business API: after-hours auto replies, campaigns to whole lists and your entire team answering on the same number.

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Guide: connect your number to the official API