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All WhatsApp message templatesHoliday season · Retail and e-commerce

Happy New Year message template for customers

Happy New Year message template for customers with warm wishes for the year ahead and a discount code for their first purchase in January.

Message text

Happy New Year, Rachel! We hope the year ahead brings you lots of wins. To start it off right, your first January purchase gets 10% off with the code below. Reply STOP to opt out

Edit in the builder

Fields to personalize

Replace the fields in braces with each customer's details. In the text above they show an example.

  • {{first_name}}example: Rachel
  • {{discount}}example: 10%

Tips to use it well

Send it between Dec 30 and Jan 2. A January coupon gives a lift to the slowest month for retail after the holiday season.

To send this message to someone who has not messaged you in the last 24 hours, it has to be registered as a template and approved by Meta on the official WhatsApp Business API.

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After-hours replies and messages sent by trigger.

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Send these messages with Talqui, without risking a ban

With Talqui your messages go out through the official WhatsApp Business API: after-hours auto replies, campaigns to whole lists and your entire team answering on the same number.

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Guide: connect your number to the official API