example.com
Hi! So glad you stopped by Willow & Thread.
We ship nationwide, with free shipping on orders over $75. Take a look at the full catalog and message me if you have any questions about sizes or colors.
Browse the catalog
Birthday message template for customers with a discount code in a copy code button, valid for a few days after their birthday to drive a quick visit.
Happy birthday, Jessica! To celebrate with you, we have a gift: 15% off any purchase until Sunday. Just copy the code below and use it at checkout. Reply STOP to opt out
Edit in the builderReplace the fields in braces with each customer's details. In the text above they show an example.
{{first_name}}example: Jessica{{discount}}example: 15%{{expiry_date}}example: SundaySend it on the day, in the morning. A coupon that expires soon gets people to use their gift the same week.
To send this message to someone who has not messaged you in the last 24 hours, it has to be registered as a template and approved by Meta on the official WhatsApp Business API.

After-hours replies and messages sent by trigger.

Your whole team answering on the same official API number.

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Guide: connect your number to the official API