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All WhatsApp message templatesAway message · Any business

WhatsApp away message template for a company break

WhatsApp away message template for a company-wide break: shares the dates you are closed, the day you return and how customers can still place orders.

Message text

Hi! Our team is on a company break from Dec 23 to Jan 2, and we will be back the following day. Our online store is still open as usual, and orders placed during the break will ship in the order they came in once we return.

Edit in the builder

Fields to personalize

Replace the fields in braces with each customer's details. In the text above they show an example.

  • {{start_date}}example: Dec 23
  • {{end_date}}example: Jan 2

Tips to use it well

Let regular customers know ahead of time and keep this reply on for the whole break. If your online store stays open, say so right at the start.

This is a reply inside the conversation: it goes to someone who just messaged you, so it does not need template approval.

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