New Way's provider landing page cites no ISP ERP. Talqui integrates natively with SGP, IXC, MK and HubSoft — the AI queries and acts inside your system.
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The Mktzap alternative truly built for internet providers
A provider isn't just one more segment on a list. Talqui is built for ISPs: native integration with SGP, IXC, MK and HubSoft, AI trained for the provider context, billing with +23% recovery and mass-outage messaging by location — with real provider cases, not logos from other markets.
Talqui vs. Mktzap for internet providers
Where the difference shows: ISP ERP, AI trained for providers and billing that recovers.
| Criteria | Talqui | Mktzap |
|---|---|---|
| Native integration with ISP ERP (SGP/IXC/MK/HubSoft) | TalquiNative, multi-ERP | MktzapCites no ISP ERP |
| Real provider case | Talqui+70 providers, SynkNet case | MktzapISP landing uses Volvo and a beauty e-commerce |
| AI trained for providers | TalquiISP context | MktzapGeneric support AI/chatbot |
| Overdue billing / second-copy invoice (PIX) | Talqui+23% recovery | MktzapGeneric invoice sending |
| Mass-outage messaging by location | TalquiYes, by region | MktzapNot available |
A provider isn't just one more segment — it's the focus
If you run an ISP and you're researching Mktzap for internet providers or a chatbot for internet providers, the details are worth a look. New Way does have a providers page — but it's generic: it talks about a chatbot, second-copy invoices and ticket status, and treats the provider as one of 23 segments on a list ranging from retail to delivery. In practice, it cites no ISP ERP (SGP, IXC, MK, HubSoft) and brings not a single real provider case — the testimonials on its own ISP landing page are Volvo and a beauty e-commerce. For someone running a network, that's not specialization; it's generic WhatsApp support with the word provider in the title.
Talqui was built for ISPs. The AI is trained for the provider context — it understands second-copy invoices, trust-based reconnection, connection status and opening a technical ticket — and it integrates natively with SGP, IXC, MK and HubSoft, the ERPs you already use. Instead of just sending an invoice, it runs overdue billing with cadence, PIX and second-copy invoices that recover +23%, and it also sends mass-outage messaging by location, alerting only the customers in the affected neighborhood and clearing the flood of no-internet tickets out of your queue. And it's no promise: more than 70 providers are running it, with a real case like SynkNet (−40% in human-handled support, from 4 to 1 number).
It's the difference between a chatbot that also serves providers and a customer-service platform with AI built for internet providers. If your team is searching for a support system for providers, WhatsApp customer service for providers or does Mktzap integrate with IXC, the honest answer is that the ISP ERP integration and the provider cases are on Talqui's side — and that's what changes the day-to-day results across your network.
ISP integrations
Connected to the systems your provider already uses
Talqui integrates natively with SGP, IXC, MK and HubSoft — the AI queries the ERP, issues second-copy invoices and billing, and acts inside your system.
Billing and technical support that ISP operations demand
Overdue payments are a cash-flow pain for any provider, and that's exactly where a generic platform falls short. Talqui runs second-copy invoices, PIX and a billing cadence that recover +23% automatically, on WhatsApp, without tying up your team — the AI negotiates, resends the PIX code and confirms payment integrated with the ERP. And when the network goes down in a neighborhood, mass-outage messaging by location fires the alert only to those affected, keeping hundreds of my-internet-is-down tickets from flooding your queue all at once. These are features that only make sense for someone who thinks like a provider, not someone who added ISP to a list of verticals.
Underneath all of this is an AI trained for the provider context, integrated with your system: it checks the customer's status, identifies whether it's a billing or technical issue, opens the ticket and resolves the basics on its own — handing the human agent only what truly needs it. It's the opposite of a menu bot or a generic bot: Talqui's AI operates inside the provider's operation, and that's why so many ISPs migrate looking for the best customer-service platform for internet providers.
Explore Talqui's internet providers vertical or see all the alternatives we've reviewed.
Frequently asked questions
Mktzap for providers? What to consider
Customer service and AI for internet providers.
It handles WhatsApp in general, but its provider focus is shallow (no ISP ERP and no real provider case). Talqui is built for ISPs, with ERP integration, AI trained for the context and billing that recovers.
Talk to Talqui
Customer service and AI built for your provider
Book a call: we'll show you the integration with your ERP, the billing that recovers and real provider cases.
Why Talqui instead of Mktzap, for providers
- Integration with SGP, IXC, MK and HubSoft
- Billing that recovers (+23%)
- Mass outages by location
- Real provider cases (+70)
