The conversation that doesn't get lost
TalquiStability over the official WhatsApp API so the platform doesn't go down and drop the conversation — including the lead you paid dearly to win through ads.
vs
The Digisac alternative that doesn't crash on your customer service
When the platform goes down, you lose chats, sales and paid leads. Talqui is the Digisac alternative with stable WhatsApp, affordable AI and support that truly answers.
Talqui vs. Digisac, a quick comparison
Stability
Support
Artificial Intelligence
Price
StabilityStable official API
SupportHuman + fast
Artificial IntelligenceIncluded from the entry plan
PriceFrom R$199/month
StabilityReported crashes
SupportReply in ~13 days
Artificial IntelligenceOnly on Enterprise
PriceFrom R$197/month
What the reports show
Looking at public reports from people who used Digisac, a few themes keep coming up:
Recurring complaints recorded on ReclameAqui — summarized in a professional tone, without naming anyone.
See it on ReclameAquiWhy companies switch from Digisac to Talqui
If you're looking for a Digisac alternative, the reason almost always shows up at the most expensive moment: the platform crashes in the middle of a conversation. It crashes, it disconnects, the message doesn't arrive — and whoever is on the other end (a customer, a sale, a lead you paid for on Google Ads) simply disappears. For any multichannel service operation, instability means lost conversations and revenue down the drain. Talqui prioritizes what matters: WhatsApp over the official API with a focus on stability, support that replies fast and AI that helps the team from the entry plan onward.
The other two factors that weigh in are support and AI. In public reports, Digisac's average response time exceeds 13 days — and some customers were left without service "because the agent was on their lunch break." Meanwhile, the artificial intelligence (transcription, copilot, AI agent) is only on the Enterprise plan, on request. At Talqui, support is human and fast and AI already comes in the affordable plan — with no need to upgrade to the most expensive package to get the feature that saves your team the most time.
Talqui vs. Digisac, criterion by criterion
An honest comparison: the Digisac column shows only verifiable facts (public pricing and reports on ReclameAqui).
| Criteria | Talqui | Digisac |
|---|---|---|
| Stability | TalquiStable official API | DigisacReported crashes that drop conversations |
| Support | TalquiHuman + fast | DigisacAverage response time of ~13 days |
| Artificial Intelligence | TalquiIncluded from the entry plan | DigisacOnly on Enterprise (on request) |
| WhatsApp integration | TalquiOfficial API | DigisacVia 360dialog (reports of fragility) |
| Multiple agents on the same number | TalquiYes | DigisacLimited by users in the plan |
| Payment recovery (PIX) | Talqui+23% | DigisacNot supported |
| Updates | TalquiAutomatic | DigisacDone by hand (manual) |
| Starting price | TalquiFrom R$199/month (with AI) | DigisacFrom R$197/month (AI only on Enterprise) |
Looking for a system like Digisac, but one that won't let you down?
Digisac is an established platform and works well for many sales teams — comparing isn't disparaging. The point is the fit with your day-to-day. If your question is "is Digisac good?" or "is it expensive?", the honest answer depends on what you need: stability at peak, support that shows up and AI without paying for the most expensive plan. Talqui solves these three points, without crashing and without letting support vanish.
Migrating is simpler than it seems. The Talqui team supports the switch so service never stops: we set up the channels, import whatever is needed and train the AI on your real operation before it takes over the conversations. In a few weeks your team operates on a single number, with several agents at the same time, an organized queue and the AI covering after-hours.
Are you an internet service provider? That's where Talqui is a specialist
If, besides multichannel service, you run an internet service provider, Talqui goes beyond stability. We have an AI trained for the ISP context — duplicate bills, trust-based unblocking, technical support — and native, open integration with SGP, IXC, MK-Auth, MK Solutions, HubSoft and Leaf — not just as "sending a bill," which is how Digisac treats provider systems. With PIX, bank slip and link charges in separate buttons, payment recovery rises by up to 23%.
See how this works on our platform for internet service providers — or talk to us for a demo in the context of your provider.
In practice
Where the difference shows up in day-to-day service
It's not just a feature list: it's how each platform behaves when the conversation (and the sale) is on the line.
Support that replies the same day
TalquiHuman and fast service — without the 13-day average or the "agent on a lunch break" that show up in reports from Digisac users.
Multiple agents on the same number
TalquiYour sales and support team works together, on the same WhatsApp, with a unified queue and history — without relying on anyone's personal device.
AI without needing the most expensive plan
TalquiAt Talqui the AI already comes in the entry plan (from R$199/month). At Digisac, AI features are only on Enterprise, on request.
Frequently asked questions
Questions from people leaving Digisac
Straight answers, in the language of people who run service day to day.
Digisac starts at around R$197/month on the entry plan, but AI features are only on the Enterprise plan (on request). Talqui starts at R$199/month with AI already included — so, to have artificial intelligence in your service, Talqui usually comes out much more affordable.
Talk to us
Tired of losing conversations to an unstable platform?
Tell us your scenario and we'll show you, with no commitment, how Talqui compares to Digisac in practice.
We love talking about
- Stability so you don't lose conversations or leads
- Human and fast support
- AI from the entry plan
- Multiple agents on the same WhatsApp
