Success story — How we helped Synknet cut support tickets by 60%Read more

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The best Octadesk alternative in Brazil, even cheaper

The same features you use on Octadesk — inbox, agents, flow-based bot, tickets and AI — from R$764/mo, with no spend on onboarding or setup.

app.talqui.chat
Talqui service screen
octadesk.com
Octadesk screen
Value for money

The same features for less than half the price

R$764/mo

the Talqui plan with Octadesk's features

1/2

less than half Octadesk's floor (R$1,542)

R$0

of onboarding — no thousands-of-reais setup

How much does Octadesk cost? From R$1,542, plus onboarding

Octadesk publishes high floors: Octa Conversas starts at R$1,542/mo and Helpdesk at R$2,100/mo, without disclosing how many agents or conversations are included — and the enterprise Octa Suite is by quote. Add to that the paid onboarding, reported by customers at around R$4,000, before the operation even goes live.

Talqui delivers the same set of features — service inbox, multi-agent support, flow-based bot builder, tickets and AI, all on the Official API — from R$764/mo, with transparent pricing and fast onboarding. That's less than half Octadesk's floor, without the thousands-of-reais barrier to go live.

Talqui vs Octadesk: the features side by side

You lose no feature when you switch — what changes is the value and how you onboard.

CriteriaTalquiOctadesk
Omnichannel service inbox (WhatsApp Official API, IG, email, chat)TalquiUnified inboxOctadeskYes — Octa Conversas
Multi-agent support (several agents, one number)TalquiYesOctadeskYes
Flow-based bot builder (no code)TalquiYesOctadeskYes
Tickets, SLA and queuesTalquiYesOctadeskYes — Helpdesk
AI in supportTalquiTrained on your operationOctadeskYes — WOZ
PricingTalquiFrom R$764/mo, transparentOctadeskFrom R$1,542 (Conversas) / R$2,100 (Helpdesk)
OnboardingTalquiFast, no thousands-of-reais costOctadeskPaid onboarding, reported at ~R$4,000
Post-saleTalquiFollow-up focused on resultsOctadeskReal report: the sale is excellent, the post-sale is non-existent

On Octadesk, the weak spot shows up after the sale

The overall reputation is good, but there are recurring reports of weak post-sale, expensive onboarding and instability — all verifiable on Reclame Aqui.

See on Reclame Aqui

The sale is excellent, but the post-sale is non-existent.

What Talqui does better than Octadesk

The same features, with better value for money and real dedication after the sale.

Better value for money

Talqui

The same features from R$764/mo — less than half Octadesk's floor.

Fast onboarding

Talqui

You go live in days, with no paid onboarding of thousands of reais.

Real post-sale support

Talqui

Follow-up focused on results — not sold-and-gone.

Enterprise dedication

Talqui

Dedicated account manager, customization hours and tailored integrations.

Fast onboarding and a post-sale that doesn't abandon you

On Octadesk, the entry bill starts before you operate: on top of the subscription, there's a paid onboarding of thousands of reais and reports of being abandoned after the sale. On Talqui, onboarding is fast and the follow-up is focused on results — we stay by your side after you sign.

And when your operation grows, Talqui keeps up: dedicated account manager, included customization hours, tailored integrations (including your own software) and dedicated projects, on a simpler billing model.

Want to compare for yourself? See the Talqui plans and pricing or all the alternatives we've assessed.

Octadesk or Talqui: what you need to know

The most common questions from people comparing the two platforms.

Octadesk publishes floors: Octa Conversas from R$1,542 and Helpdesk from R$2,100, plus paid onboarding (reports of ~R$4,000). Talqui starts at R$764/mo, with transparent pricing and no thousands-of-reais setup.

See Talqui running your support operation

Book a call: we show you the platform with the features you use on Octadesk and put together a transparent quote, with no thousands-in-onboarding.

Talqui support interface

Why move from Octadesk to Talqui

  • The same features from R$764/mo
  • No onboarding of thousands of reais
  • Post-sale focused on results
  • Enterprise dedication when you need it