Several agents and sellers, one number
TalquiThe whole team serves on the same WhatsApp number, with queues and departments — no lost conversation.
vs
The Umbler Talk alternative: several agents and sellers on one WhatsApp
Your team serves customers on the same WhatsApp number — several agents and sellers, with no lost conversation. And as you grow, you connect several numbers in one panel: one per sector, one per branch. Talqui does all that with a flow-based bot and AI — and with credits that don't expire.
In practice
Team support on WhatsApp, the way your company needs
Several agents and sellers on one number, several numbers in one panel — with bot, AI and a predictable cost.
Several numbers in one panel
TalquiOne number per sector or branch, all managed in a single place.
Flow-based bot + AI
TalquiDrag-and-drop bot builder and AI in support, with no code.
Credits that don't expire
TalquiOn Talqui, credits are cumulative — you don't lose balance every 60 days.
Talqui vs Umbler Talk at a glance
Agents and sellers
Numbers in the panel
Credits
Support
Agents and sellersMany on one number
Numbers in the panelSeveral numbers
CreditsDon't expire (cumulative)
SupportHuman + AI
Agents and sellersMany on one number
Numbers in the panel1 to 3 per plan
CreditsExpire in 60 days
SupportAI support
Several agents and sellers on one number — and several numbers in one panel
The need is simple: your team must serve on the same WhatsApp number, with several agents and sellers at once, with no conversation falling through the cracks. Talqui is the service platform with a panel for multiple operators, queues and departments — everyone on the same number, every conversation with an owner.
And as the operation grows, you connect several WhatsApp numbers in one panel — one per sector, one per branch — without switching screens. All with a flow-based bot builder and AI in support, and with credits that don't expire: what you buy stays in your balance, it doesn't vanish every 60 days.
Talqui vs Umbler Talk: features and cost model
Same support category — the difference is in numbers per panel, credits and support.
| Criteria | Talqui | Umbler Talk |
|---|---|---|
| Multi-agent panel — several agents/sellers, one number | TalquiYes | Umbler TalkYes |
| Several WhatsApp numbers in one panel (sectors/branches) | TalquiSeveral numbers in one panel | Umbler TalkBy plan: 1 (Basic), up to 3 (Professional) |
| Operator, queue and department management | TalquiYes | Umbler TalkYes |
| Flow-based bot builder (no-code) | TalquiYes | Umbler TalkYes |
| AI in support | TalquiTrained on your operation | Umbler TalkYes (AI Agents) |
| WhatsApp Official API | TalquiYes | Umbler TalkYes |
| Credits (AI and templates) | TalquiDon't expire — cumulative | Umbler TalkPrepaid, expire in 60 days |
| Cost model | TalquiTransparent, from R$199/mo | Umbler TalkPer-agent monthly fee (min. 2) + credits that expire |
| Support | TalquiHuman + AI | Umbler TalkReal report: AI support insisting on an error that doesn't exist |
How much does Umbler Talk cost? Monthly fee plus credits that expire
Umbler Talk's price starts at R$69/mo on Basic (2 agents) and rises to R$79–R$109 per agent on the bigger plans, always with a minimum of 2 agents. But the monthly fee isn't the final cost: AI and templates are paid in prepaid credits that expire in 60 days (1 credit = R$1). Any balance you don't use simply expires.
On Talqui the model is transparent: from R$199/mo and cumulative credits that don't expire — you don't manage a balance with an expiry date or lose what you paid for. What hits the bill is what you see.
See the Talqui plans and pricing or all the alternatives we've assessed.
What customers say
Where Umbler Talk causes friction
The overall reputation is good, but there are reports of AI support that doesn't resolve and of improper charges — verifiable on Reclame Aqui.
See on Reclame AquiTech support is done by an AI that keeps insisting on an error that doesn't happen, even when I send a screenshot.
Improper charge for a service I didn't sign up for — a WhatsApp bot.
Frequently asked questions
Umbler Talk or Talqui: what you need to know
Team support on WhatsApp, with no credits that expire.
With Talqui, the whole team serves on the same number, with a panel, queues and departments — several agents and sellers with no lost conversation, and with AI when you need it.
Talk to Talqui
Serve as a team on WhatsApp, with no credits that expire
Book a call: we show you the panel with several agents and several numbers, and a transparent cost model.
Why switch from Umbler Talk to Talqui
- Several agents and sellers, one number
- Several numbers in one panel
- Credits that don't expire
- Human + AI support
