Your number is yours
TalquiNo lock-in: you don't lose your WhatsApp number (or your contacts) if you decide to leave — unlike the public reports from people who canceled Fortics.
vs
The alternative to Fortics SZ.chat that doesn't lock in your service
Customer service shouldn't lock you in. Talqui is the alternative to Fortics: keep your number when you cancel, no wrong invoices and no copy-and-paste support.
Talqui vs. Fortics SZ.chat, a quick comparison
Cancellation
Support
Stability
Billing
CancellationNo number lock-in
SupportHuman + fast
StabilityStable
BillingPIX, +23%
CancellationLocks your number when you leave
SupportCopy-and-paste replies
StabilityReported slowness
BillingWrong invoices (GoGenier)
What the reports show
Analyzing public reports from people who used Fortics, some themes keep coming up:
Recurring complaints filed on ReclameAqui — summarized in a professional tone, without naming anyone.
See it on ReclameAquiWhy companies switch from Fortics SZ.chat to Talqui
If you're looking for an alternative to Fortics, the most common complaint is also the most painful one: losing your WhatsApp number when you cancel. The number where your customers and your history live shouldn't be hostage to the vendor. At Talqui, your service is yours — no lock-in. And it doesn't stop there: public reports mention "copy-and-paste" support replies, instability ("48 hours of a slow system") and even wrong invoices sent out by the AI. Talqui answers with human, responsive support, stable operation and transparent billing.
There's also the price. Fortics SZ.chat starts at around R$838/month on its entry plan; Talqui starts at R$199/month, AI included. For most operations, that means complete service for a fraction of the cost — without giving up stability or responsive support.
Talqui vs. Fortics SZ.chat, criterion by criterion
An honest comparison: the Fortics column shows only verifiable facts (public pricing and reports on ReclameAqui).
| Criteria | Talqui | Fortics SZ.chat |
|---|---|---|
| Cancellation / WhatsApp number | TalquiNo lock-in | Fortics SZ.chatReports of losing the number and contacts when canceling |
| Support | TalquiHuman + fast | Fortics SZ.chatRobotic "copy-and-paste" replies |
| Stability | TalquiStable | Fortics SZ.chatInstability/slowness (publicly acknowledged) |
| Billing | TalquiPIX, +23% recovery | Fortics SZ.chatWrong invoices via GoGenier (Jan 2026) |
| Integration with ISP ERP | TalquiNative SGP/IXC/MK/HubSoft | Fortics SZ.chatNot supported |
| AI | TalquiTrained for ISPs | Fortics SZ.chatGeneric multi-industry (caused incidents) |
| Starting price | TalquiFrom R$199/month (with AI) | Fortics SZ.chatFrom ~R$838/month |
Looking for a system better than Fortics, one that doesn't lock you in?
Comparing isn't bashing: Fortics is an established company, over 20 years old, with a multi-industry presence. The point is the fit and the freedom. If your question is "is Fortics good?", the honest answer depends on how much you value being able to leave without losing your number, having real human support and paying a fair price. Talqui was designed for this scenario, without locking in your service.
Migrating is simpler than it seems. The Talqui team guides the switch so your service never stops and, above all, makes sure you keep control of your number. We set up the channels, import what's needed and train the AI on your real operation before it takes over the conversations.
Are you an internet provider? Fortics doesn't speak your language
Fortics is multi-industry and serves every segment — which means that no ISP system is natively integrated. Talqui is the opposite: AI trained for the ISP context (duplicate bills, trust unlock, technical support) and native, open integration with SGP, IXC, MK-Auth, MK Solutions, HubSoft and Leaf, with PIX billing that boosts payment recovery by up to 23%.
See how this works on our platform for internet providers — or talk to us for a demo tailored to your provider's context.
In practice
Where the difference shows up day to day
It's not just a feature list: it's the difference between service that locks you in and service that's yours.
Support from people, not copy-and-paste
TalquiHuman, responsive support — without the robotic, automated replies that show up in reports from Fortics users.
Stable and no wrong invoices
TalquiStable operation and transparent PIX billing (+23% recovery), without the slowness and wrong invoices reported in Fortics' AI relaunch.
For ISPs, we're specialists
TalquiAI trained for ISPs and native integration with SGP, IXC, MK and HubSoft — something a multi-industry platform doesn't cover.
Frequently asked questions
Questions from people leaving Fortics
Straight answers, in the language of people who run customer service.
This is the biggest concern reported by people leaving Fortics: customers say they lost their WhatsApp number and contacts when canceling. At Talqui there's no lock-in — your number is yours. Our team leads the migration precisely so you keep control of your number and your history.
Talk to us
Want customer service that doesn't lock you in?
Tell us your scenario and we'll show you, with no commitment, how Talqui compares to Fortics SZ.chat in practice.
We love talking about
- Leaving without losing your WhatsApp number
- Human support (not copy-and-paste)
- Stability and error-free billing
- Specialization in internet providers
