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The Chatmix alternative for internet service providers

A support system that goes offline takes your ISP down with it. Talqui is the Chatmix alternative: uptime, support that answers and native integration with ISP ERPs.

app.talqui.chat
Talqui dashboard with an organized support queue and AI-powered replies
chatmix.com.br
Chatmix support screen

Talqui vs Chatmix, quick comparison

Stability
ISP integration
AI for ISPs
Maturity
StabilityUptime + support
ISP integrationNative SGP/IXC/MK/HubSoft
AI for ISPsTrained for ISPs
Maturity+70 ISPs, certifications
StabilityReport of 2 days offline
ISP integrationOnly proves HubSoft
AI for ISPsNot demonstrated
MaturityNo established reputation

Why ISPs switch from Chatmix to Talqui

If you are looking for a Chatmix alternative, the reason is usually just one: reliability. For an internet service provider, the support system can't go down — and the most serious public report about Chatmix is precisely a system offline for 2 days, with losses, customer cancellations and ineffective support. Talqui sells the opposite: stability on the official WhatsApp API and fast, human support — because when the ISP's support stops, it's the subscriber who feels it. See the report on ReclameAqui.

The second point is integration with your ERP. Chatmix claims to integrate with "all ERPs", but only proves HubSoft. Talqui integrates natively and openly with SGP, IXC, MK-Auth, MK Solutions, HubSoft and Leaf — with AI trained for the ISP context and PIX billing that raises payment recovery by up to 23%, not just a basic billing blast.

Talqui vs Chatmix, criterion by criterion

An honest comparison: the Chatmix column shows only verifiable facts (website claims and the report on ReclameAqui).

CriteriaTalquiChatmix
Stability / uptimeTalquiStable + supportChatmixReport of 2 days offline with ineffective support
ISP ERP integrationTalquiNative SGP/IXC/MK/HubSoftChatmixOnly proves HubSoft (claims "all")
AI for ISPsTalquiTrained for ISPsChatmixNot demonstrated
Billing recovery (PIX)Talqui+23%ChatmixBasic billing blast via HubSoft
Brand maturityTalqui+70 ISPs, ISO/Meta certificationsChatmix"No established reputation", unverified RA
PriceTalquiTransparent, from R$199/monthChatmixOn request

A system similar to Chatmix, but that doesn't go down

Comparing is not defaming: Chatmix is a young product and may evolve. But for an ISP deciding right now, maturity and reliability matter. Talqui has more than 70 active ISPs, security certifications (LGPD, ISO 27001) and Meta Business Partner status — while Chatmix still shows up as "no established reputation" on ReclameAqui, with a recent registration. If your question is "is Chatmix good?", the honest answer for an ISP is: it depends on how much instability you can tolerate.

Migrating is simpler than it seems. Talqui's team supports the switch so support never stops: we set up the channels, connect your ERP (SGP, IXC, MK, HubSoft) and train the AI on your real operation before taking over the conversations — so your ISP runs with the stability Chatmix didn't guarantee.

Where the difference shows up in the ISP's daily routine

It's not just a feature list: it's what happens when your ISP's support can't go down.

Real uptime

Talqui

Stable operation on the official WhatsApp API and support that answers — so your ISP won't be "offline for 2 days" as in Chatmix's public report.

Proven ISP integration

Talqui

SGP, IXC, MK and HubSoft natively — not an "integrates with everything" that only holds up for HubSoft.

Billing that recovers more

Talqui

PIX, boleto and link in separate buttons raise billing recovery by up to 23% — well beyond a basic boleto blast.

A mature brand you can trust

Talqui

+70 active ISPs, LGPD/ISO 27001 certifications and Meta Business Partner, against a brand still "without an established reputation".

Questions from those leaving Chatmix

Straight answers, in the language of people who run an ISP.

There is a recurring public report of Chatmix offline for 2 days, with losses and customer cancellations. For an ISP, instability in support means subscribers without answers. Talqui runs on the official WhatsApp API focused on uptime and fast support, precisely to keep that from happening.

Tired of a system that goes down and takes your ISP with it?

Tell us about your ISP's setup and we'll show you, with no commitment, how Talqui compares to Chatmix in practice.

Talqui support dashboard

We love to talk about

  • Uptime and support that don't take the ISP down
  • Native integration with SGP, IXC, MK and HubSoft
  • AI trained for the ISP context
  • PIX billing that recovers more