Choose Talqui if you value stability
TalquiIf your support can't go down at peak times (and every lost conversation is a lost sale or paid lead), Talqui prioritizes reliability on top of the official WhatsApp API.
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Talqui or Digisac: which one should you choose for your support?
We compare Talqui and Digisac side by side — stability, AI, support, price and specialization — so you can decide based on facts, not promises.
Talqui or Digisac: how to decide
Talqui and Digisac solve the same core problem: centralizing your company's support on WhatsApp and other channels, with several agents on the same screen. In practice, the choice comes down to four points: stability when traffic spikes, the cost of artificial intelligence, support responsiveness and — if you are an internet provider — specialization in your segment. Whether Talqui is better than Digisac for your case depends precisely on these points.
Digisac is a consolidated horizontal platform, good for sales teams in general. The points that come up most in public reports are instability (freezes that drop conversations), support with an average response time of 13 days and AI available only on the Enterprise plan. Talqui bets on the opposite: stability on the official API, fast human support and AI already in the entry plan. The table below puts everything side by side.
Talqui and Digisac, criterion by criterion
An honest comparison, grouped by theme: verifiable facts (public pricing and reports on ReclameAqui).
| Criteria | Talqui | Digisac |
|---|---|---|
| Stability and operation | ||
| Platform stability | TalquiStable official API | DigisacReported freezes that drop conversations |
| Support | TalquiHuman + fast | DigisacAverage response time of ~13 days |
| Multiple agents on the same number | TalquiYes | DigisacLimited by users in the plan |
| Updates | TalquiAutomatic | DigisacDone by hand (manual) |
| Artificial Intelligence | ||
| AI included | TalquiAlready in the entry plan | DigisacOnly on Enterprise (on request) |
| AI trained for the segment | TalquiProvider context | DigisacGeneric |
| Internet provider | ||
| Native integration with ISP ERP | TalquiSGP/IXC/MK/HubSoft | DigisacTreated as "sending an invoice" |
| Payment recovery (PIX) | Talqui+23% | DigisacNot supported |
| Channels and price | ||
| WhatsApp integration | TalquiOfficial API | DigisacVia 360dialog (reports of fragility) |
| Starting price | TalquiFrom R$199/month (with AI) | DigisacFrom R$197/month (AI only on Enterprise) |
Decision
Who each one is for
Comparing is not bashing — both have their place. See where each one makes more sense.
Choose Talqui if you want AI without an expensive plan
TalquiTalqui's AI already comes in the entry plan. On Digisac, AI features are only on Enterprise (on request).
If you're an internet provider, Talqui is the specialist
TalquiAI trained for the ISP context and native integration with SGP, IXC, MK and HubSoft — not just as "sending an invoice".
Digisac may work if
DigisacYou want a generic horizontal platform for a sales team, and the reports of instability and AI restricted to Enterprise are not deal-breakers in your case.
Frequently asked questions
Talqui or Digisac: common questions
What people ask most when comparing the two platforms.
In stability, AI cost and fast support, Talqui usually comes out ahead — and, for internet providers, it's a specialist (trained AI and native integration with SGP, IXC, MK and HubSoft). Digisac is a solid horizontal platform; "better" depends on which of these points matters most to your operation.
Talk to us
Want help deciding between Talqui and Digisac?
Tell us your scenario and we'll show you, with no commitment, how Talqui compares to Digisac in practice.
We love to talk about
- Stability so you don't lose conversations or leads
- AI already in the entry plan
- Fast human support
- Migration without stopping support
